| Frequently Asked Questions (FAQ) |
Table of ContentsTechnical Issues with the WebsiteCannot register at the site! Please help. I am unable to login to my account for some reason. Why? I cannot post at the forums for some reason. What do I do? What do I do if I am having other problems using the site? My ProfileHow can I keep track of everything at once here at the site, like my clans, forum posts, awards/stats, etc? How do I change my profile image/avatar? Where do I go to edit my profile and update my details? Can I change my password/email? ClansHow do I create my own clan? Do I get my own clan forum? How do I access my own clan forum? My clan forum is not listed underneath the public forums. Why can I only view my forum under my clan page? What is the difference between public, approval, and invite clans? What is a clan bulletin and what is it used for? Can I post bulletins? And who sees the bulletins? Is it okay to advertise my clan? FriendsWhere do I go to manage my friends? I want to be friends with somebody. How do I add them to "My Profile"? I sent a friends request, but they did not approve it. Why? Can I remove a friend from "My Profile" once I add him? Private MessagesHow do I send private messages to somebody? Is there a limit to how many messages my inbox can hold? Why do you limit my private message space? How to use "Quick Message" to quickly send private messages to friends and clan members. Technical Issues with the WebsiteCannot register at the site! Please help. If you are having problems registering at the site, please contact us immediately. Go to the staff page and contact one of the staff members through their profile or e-mal. We will get back to you AS SOON AS POSSIBLE to resolve your issue. [Back to Table of Contents] I am unable to login to my account for some reason. Why? If this is happening to you, please contact us right away. Go to the staff page and contact one of the staff members through their profile or e-mal. We will get back to you AS SOON AS POSSIBLE to resolve your issue. [Back to Table of Contents] I cannot post at the forums for some reason. What do I do? If you are having problems posting at the forums, you will need to contact one of the staff members here at the site. Please go to the staff page and contact one of the staff members either through e-mail or private message. Thank you. [Back to Table of Contents] What do I do if I am having other problems using the site? If you are having any problems at all or have a question about the website community, please contact us at the staff page by e-mail or private message. [Back to Table of Contents] My ProfileHow can I keep track of everything at once here at the site, like my clans, forum posts, awards/stats, etc? Simple! Just click on the "My Profile" link to access your profile at any time. There you can view your complete profile including your forum posts, awards/stats, friends, clans, and much more! [Back to Table of Contents] How do I change my profile image/avatar? To change your profile, click on the "My Profile" link to view your profile. Then, once you are at your profile, click on the "Edit" menu and click on "Update Your Image" You can either choose an image from our gallery or upload your own! [Back to Table of Contents] Where do I go to edit my profile and update my details? To update your profile and edit any information you want to display on your profile page, go to your profile by clicking on the "My Profile" button. Then, click on the "Edit" menu and click on "Update Your Profile." You can edit any details about yourself and tell everyone about your interests, where you are located, and much more. [Back to Table of Contents] Can I change my password/email? Yes, but before you do make sure your e-mali is valid! To change your password or e-mail, click on the "My Profile" button to access your profile. Then, click on the "Edit" menu and click on "Update Your Profile." Edit your password or e-mail underneath the Contact Info tab. [Back to Table of Contents] ClansHow do I create my own clan? It's easy and everything is free. We do not charge for any features on our websites. To create your own clan, access the clan page, then near the top of the page, click on the "Create your OWN clan!" link. You can fill out details about your clan, upload your own clan image, and more. [Back to Table of Contents] Do I get my own clan forum? Yes! Once you create your own clan, your clan forum is automatically created for you. You and your clan members can easily communicate at your own forum and setup online events, tournaments, and more! [Back to Table of Contents] How do I access my own clan forum? To access your clan forum, first access your clan's page. Once you are at your clan, click on the "Clan Forum" link. [Back to Table of Contents] My clan forum is not listed underneath the public forums. Why can I only view it under my clan page? Wait at least 24 hours for your clan forum to appear in our forums listing. Also, if you have 0 posts at your forum, you will not be listed at all. [Back to Table of Contents] What is the difference between public, approval, and invite clans? Public clans are open to anyone and therefore anyone can join. Approval clans require approval from the Clan Manager before members are accepted into the clan. Approval is the recommended clan setting because allows Clan Mangers to have complete control over their members. Invite clan only allow members to join based upon invites from the Clan Manager or other clan members. [Back to Table of Contents] What is a clan bulletin and what is it used for? Clan bulletins are an easy way to make announcements, post official clan news, and grab the attention of all clan members. [Back to Table of Contents] Can I post bulletins? And who sees the bulletins? You can only post bulletins if you are a member of that clan. Only clan members and Clan Managers can post bulletins. [Back to Table of Contents] Is it okay to advertise my clan? You may advertise your clan as long as your do not constantly spam. You may only provide a link to your clan page within this website. Do not advertise any other websites, clans, or communities that are not directly partnered with BestofVideoGames.com This is against the site and forum rules as well. [Back to Table of Contents] FriendsWhere do I go to manage my friends? To manage your friends, simply go to your profile by clicking on the "My Profile" button. You can view your friends underneath your profile and to edit them, click on the "Friends" menu at the top of your profile and then click on "Manage Your Friends." [Back to Table of Contents] I want to be friends with somebody. How do I add them to "My Profile"? To add somebody as a friend, simply view their profile, click on the "Friends" menu at the top of their profile, and click on 'Request Friendship." [Back to Table of Contents] I sent a friends request, but they did not approve it. Why? If you sent out a friends request, the user must first accept your request before you become friends. It is up to them to decide whether they want to approve or decline your friend request. [Back to Table of Contents] Can I remove a friend from "My Profile" once I add him? Yes, to remove a friend from your profile, go to your profile by clicking on the "My Profile" button. Then, click on the "Friends" menu at the top of your profile and click on "Manage Your Friends." There, you can delete friends or update comments on your friends. [Back to Table of Contents] Private MessagesHow do I send private messages to somebody? You can send a private message by either clicking on the "Private Messages" link or by viewing a member's profile and using the Quick Message box. It is usually easier to view the member's profile and use the Quick Message box. [Back to Table of Contents] Is there a limit to how many messages my inbox can hold? Yes, to see the limit of messages you can hold in your inbox and outbox, go to your private messages by clicking on the "Private Messages" link. At the bottom, it will let you know the limit your inbox can hold (usually 30 messages per inbox and outbox folders.) [Back to Table of Contents] Why do you limit my private message space? We want to keep this website free for you of course! So we have to put a limitation on how many messages you can hold in your inbox and outbox. Please remember to delete your messages often, because if your inbox fills up all the way, you will no longer be able to receive any private messages. [Back to Table of Contents] My inbox is full and I am not receiving any private messages. Please help! If your inbox is full, you will need to delete some messages. Simply select the messages you wish to delete, then press on the red "X" image at the bottom to delete those messages. [Back to Table of Contents] How to use "Quick Message" to quickly send private messages to friends and clan members. Quick Message is the easiest and fastest way to send private messages to your friends. Simply view your friend's profile and fill in the subject and message boxes in the Quick Message area. Then, click on "Send Message." You will get confirmation that the message was sent successfully. [Back to Table of Contents] |